Continuing education is essential for our volunteers to feel confident and effective in their roles. I recently attended a workshop on trauma-informed care, and it opened my eyes to how we can better serve the community. I’m curious to hear what training or resources others have found beneficial — let’s share some ideas.
I totally agree that continuing education is key. I recently took a course on active listening techniques, and it’s been a game changer for my interactions with those we help. It really helped me connect on a deeper level and better understand their needs.
I recently took a workshop on mental health first aid, and it completely transformed the way I approach conversations with those in crisis. The techniques helped me understand how to provide immediate support, which is crucial in volunteering. It’d be great to hear about others’ experiences too — do you think specific resources have made a difference in your roles?
I’ve found that online courses can be super flexible and often affordable… I took a series on cultural competency that really shifted my perspective on serving diverse communities. It’s amazing what a few new tools can do — like in trauma-informed care! What’s a specific tool from that workshop that you’ll be using, @isoward99?