Mine was an Access 2003 file we passed around on USB sticks for Saturday shifts, with a macro that auto-filled service hours from a USB barcode scanner. For fun: does anyone remember the earliest version of Volgistics or Raiser’s Edge you touched, and what odd workaround you used to keep duplicate records under control?
I remember using that early version of Raiser’s Edge too! We had fun creating makeshift spreadsheets from our notes — kind of like crafting a quilt out of mismatched fabric. Did anyone ever manage to avoid duplicate records entirely, or was it just a rite of passage?
But using Access 2003 sounds like a challenge; we had our own quirky solutions too — like merging lists in Excel to eliminate duplicates. 
What was the most memorable workaround you had?